Customer Survey

1. What is your general primary purpose for being in the downtown/waterfront? Check only one.

Shopping           
Dining           
Recreation          
Event/Entertainment
Work          
Services          
Other

2. What businesses or offices have you most recently visited? List each.






3. What businesses do you patronize in other areas that you would like to see in the downtown/waterfront district?






4. How often do you use services or shops in the downtown/waterfront district? Check only one.

Every day/almost every day           
3-5 times per week     
About once a week               
2-3 times per month
About once a month               
Rarely/never

5. How do you most frequently get to the downtown/waterfront district? Check only one.

Bike                         
Walk                    
Bus                       
Drive                         
Ride with someone                 

6. Rate how well the current businesses in the downtown/waterfront district meet your needs.

Rate how well existing businesses meet your needs

Do you feel there should be new or more of this business type in the district?

Item/Product

Good

Fair

Poor

Yes

No

           

Groceries

           

Healthcare

           

Photocopying

           

Beauty supplies

           

Travel services

           

Furnishings/Home Goods

           

Barbers/Hairdressers

           

Bookstores

           

Clothing (Women's)

           

Clothing (Men's)

           

Clothing (Children's)

           

Clubs/Bars

           

Coffeeshops

           

Dry cleaners

           

Flower shops

           

Gifts/jewelry

           

Hardware

           

Music Stores

           

Restaurants (Take Out)

           

Restaurants (Sit Down)

           

Shoe Stores

           
Sporting Goods
           

Video Rentals


7. How often do you dine out in a restaurant in general? Check only one.

Every day/almost every day           
3-5 times per week     
About once a week               
2-3 times per month
About once a month               
Rarely/never

8. What percentage of your dining out is at a restaurant within the downtown/waterfront district? %

9. What keeps you from shopping or dining more often in the downtown/waterfront district? Check all that apply.

Quality                         
Price
Selection                         
Safety
Parking                         
Other


10. Share your opinion on the following characteristics of downtown/waterfront district.

 

Rate this characteristic in the district

How important is that characteristic to you when deciding where to shop?

Characteristics

Good

Fair

Poor

Very important

Somewhat important

Not very important

             

Access to convenient parking

             

Ability to find what you want

             

Friendliness of service in shops

             

Prices of goods and services

             

Quality of goods and services

             

Attractiveness of storefronts

             

Cleanliness of the district

             

Safety

             

Business hours

             

Presence of independent businesses



About You

1. What is your gender?     
   
Male           
Female

2. What is your zip code?     

Do you work in Plymouth?     

Yes           
No

If you live in Plymouth, in which area do you live?

North Plymouth           
Plymouth Center     
West Plymouth     
South Plymouth     
Cedarville                 
Manomet           
Pinehills           

3. What is your age?

15-19           
20-24     
25-34     
35-44     
45-54     
55-59    
60-64           
65-74     
75-84     
85+     

4. What language do you most often speak at home?

English                      
Spanish           
Other

5. What is your ethnicity?

White                      
Black or African American           
Asian                      
Native Hawaiian/Other Pacific Islander           
Hispanic                      
American Indian or Alaska Native           
Other

6. What is your household annual income? (Information is anonymous.)

Less than $10,000     
$10,000-$14,999     
$15,000-$24,999     
$25,000-$34,999
$35,000-$49,999          
$50,000-$74,999     
$75,000-$99,999     
$100,000-$149,999
$150,000+

7. Do you rent or own your residence?     
     
Rent           
Own

8. How many children do you have in your household?     
     
0          
1          
2          
3          
4+

What are their approximate ages? Check all that apply.

0-6     
7-12          
13-15     
16-18     
18+

9. What kind of pet(s) do you own?   
  
No pets     
Dog          
Cat          
Other

10. What would you change, keep, or eliminate in the district?

Change:  
Keep:  
Eliminate:  

11. Name (optional)
12. E-mail address (optional)




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